A few hours ago NetherGames announced that they have reset the skyblock season. This means that all progress from the previous season has been lost. NetherGames reset skyblock around every 6 months to keep the gamemode fresh and to allow new players to make it to the top of some leaderboards. With the reset of the Skyblock season the NetherGames development team had made a mistake and also reset everyone’s paid mini-helpers. NetherGames is working on restoring all of the lost mini-helpers however they have not given an ETA for when the issue will be resolved. We would assume that it should take no more than a few days for everyone to recieve their mini-helper. If you purchased a mini helper with real world money from the NetherGames store and do not have it returned within a few days then we would suggest you contact NetherGames support team at https://ngmc.co/lc.